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45 results found
Please send us an URGENT! email and one of our team members will help you locate your voucher. In rare cases, a new reservation may need to be created if we ...
2018-03-09
Most activities cancelled due to weather are fully refundable. However, there are a few activities that incur a cancellation fee and/or service charge for ca...
2018-03-09
The contact information for your activity provider is located on the activity voucher. You can print up the voucher from Your Account page.
2018-03-09
Yes, please call the activity provider upon arriving at your hotel or destination. If your voucher indicates a "Reconfirmation call one day prior to your act...
2018-03-09
A reconfirmation call is made to inform the activity provider that you have arrived at your destination. If you are unable to call the day before, please cal...
2018-03-09
Complete contact information for your local activity provider will be displayed on your voucher, electronically issued once your booking is confirmed.
2018-03-09
We greatly appreciate feedback and reviews for the activities on VELTRA and there are three ways to post a review. Once you have completed an activity, we...
2018-03-09
Not all activities will require you to enter the names of all participants. During the booking process, there will be text boxes to enter all participant nam...
2018-03-09
Wherever you are, as long as you can access the Internet and check your email, you will be able to book an activity with VELTRA! Please be advised that it is...
2018-03-09
We recommend booking as far in advance as possible, but how early you decide to make a reservation should depend on the popularity of activity. Please take a...
2018-03-09